Discipline

• Be responsible and committed to carrying out all the tasks assigned and complying with all of the Company’s regulations;
• Be committed to carrying out tasks by ensuring the work is completed thoroughly and accurately;
• Complete the task in a timely manner;
• Be punctual at work and all the meetings; and
• Keep promises (by giving more than promised, not less).

• Always prioritize the interests of the team (or group interests) rather than personal interests (prioritize “we” rather than “I”);
• Consistently support colleagues, superiors and subordinates;
• Respect and transform differences (both opinions and behavior) into synergies;
• Build cooperation and coordination across departments or divisions; and
• Be open and friendly when communicating with others.

Cost Awareness

• Utilize office tools, facilities and equipment wisely (not wasting resources);
• Optimize the Company’s asset resources/capacity and reduce excess capacity to the lowest point;
• Always work within the budget and reduce expenditures when possible;
• Manage personal and others’ time efficiently; and
• Be aware of the company’s expenditures by reducing, recycling and reusing.

Quality Services

• Smiling and paying attention to personal appearance;
• Be polite, cheerful, and stay positive when dealing with others;
• Be committed to provide high-quality products and services;
• Respond to all requests (both internal and external consumers) in a timely manner; and
• Reduce consumer complaints (both internally and externally).

Willingness to Learn

• Having the initiative to learn from others (being proactive in listening);
• Initiative to improve self-quality;
• Initiative in sharing knowledge and learning with others;
• Taking the time to learn from work or assignment; and
• Providing creative solutions to problem-solving (being innovative).